I have had Helcicon Soft for a year and have tried to buy a Pro Licence for $200, but the UK Pounds exchange rate you apply is incorrect. Please let me remind you Catherine that when I first conducted Helicon Soft on 27 April I said: We did everything we could for you not to incur any additional charges and we will be happy to assist you setting up the tube. Many of our customers do need several licenses though, it's also quite common. Many of our customers know that we were the first to contact them if we noticed the license has been purchased twice to double-check if that wasn’t a mistake and if the second purchase shouldn’t be refunded due to this mistake. Unfortunately, we haven’t received your reply so far, which makes troubleshooting a bit complicated.Īlso it’s important to say that all of our customers who request a refund, receive it. You're welcome to contact me about that.”Īs we wrote you in our email, we’re willing to assist you in setting the tube up to work with this lens, but we need your answers about settings in order to understand where the problem is. Your activation code is *********.”Īlso we were willing to solve the issue of the exchange rate you found unfair at our cost: “Unfortunately, we have no control of the exchange rate as set by the payment processor, but we will be happy to offer you a discount. Please let me remind you that when you contacted us about your intention to purchase another lifetime license, we told you that you have already got one and there’s no need to purchase it again: “…I can see you've already got a Helicon Focus Pro lifetime license registered with this email address: *****. Normally our customers know the type of license they purchased, or in case of doubt, our customer are always welcome log in to Help Desk system: to check the term of validity, or contact us directly. NET (26) Robotics (26) In-vehicle (25) JavaScript (24) Metashape (24) UI (24) Support (23) Cyber security (23) Photogrammetry (23) Image processing (22) TO DEAL (22) Deepearning (22) AI (21) Measuring instrument (21) Python (20) Next-generation sequencer (20) ROS (19) 3D model (19) Test tool (19) MATLAB (18) programming (17) Raspberry Pi (17) Web development / production (17) Deep learning (17) Image analysis / image inspection (17) Visualization (17) GIS (16) Educational robot (16) ア ニ メ ー シ ョ ン (16) CAE (16) modeling (16) Mobile robot (15) chart (15) Library (15) Arduino (15) protocol (15) Drone (15) Structural analysis (15) ToF (15) Mech robot (14) SLAM (14) material (14) Articles delivered in August 2022 (14) 写真 (14) Education (14) Motion capture (14) (I.e.We are sorry you had to enter the code again. VR (42) 3D camera (39) Analysis tool (38) RealSense (37) Statistical analysis (36) SBC (36) Small SBC (35) Robot arm (35) Machine learning (machine learning) (33) Depth camera (32) Spectrum (32) Video / Video (31) simulation (31) instrumentation (31) IoT (27) AR (26). Helicon Focus / Helicon Remote / Helicon Filter / Helicon Photo Safe / Helicon Time Sync ■ Click here for product details and inquiries Of each license Click here for the feature comparison tableįeel free to contact us for other HeliconSoft software. + Helicon Remote multi-platform (Windows, Mac OS X, Android, iOS) + Helicon Remote for desktop computers (Windows, Mac OS X) Especially effective for close-up photography of plants, insects, and small products. Helicon focusIs a focus stacking software that allows you to combine multiple photos taken at different focus positions to create a high-definition photo that is in focus. ■ This is an article posted on June 2016, 9, so the content of the information may be out of date.įocus stacking (depth stacking) software on Unipos website Helicon focus Page has been added.
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